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Exhibitor Relations Manager

Organization: The Game Manufacturers Association
Date Posted: 1/3/2020
Date Needed: 3/1/2020
City: Columbus
Country: United States
Primary Category: Sales
Type of Position: Full-Time
Education Requirement: Bachelor's
Experience Requirement: 5-10 years

Description & Details

Position Description
Job Title: Exhibitor Relations Manager  

Reports to: Executive Director 
Job Status:  Exempt

Salary:  Commensurate with experience 

Benefits: Paid time off, medical insurance and optional retirement 

Hours: Minimum of 40 hours per week, some extended hours for events, some travel required
Mission of The Game Manufacturers Association (GAMA) Founded in 1977, GAMA has expanded to become the premier trade association for the hobby games industry. Our mission is to promote the general interest of all persons engage in the designing, publishing and retailing of tabletop games including board, collectible card, miniatures and role-playing games. GAMA achieves this through hosting consumer and trade shows, industry events, educational programs, networking and advocacy efforts for our members. 
Minimum Qualifications:

  • Bachelor’s degree and 5-7 years of progressively responsible event or project management experience
  • Combination of association and corporate experience a plus
  • Comfortable with sales environment and customer focused service
  • Diverse range of experience including but not limited to annual conferences, exhibition management, meetings, workshops, sales, customer services and project management.
  • Team focus but independent judgment and vision
  • Strong oral and written communication skills and ability to interact in a firm but highly collaborative fashion
  • Solutions-oriented, creative problem solver with an attention to detail
  • Must have the ability to prioritize and manage multiple projects and deadlines in a fast paced, dynamically, changing environment.
  • Team player with a strong customer service focus
    Primary Duties:
  • Serve as primary contact for event exhibitors to ensure a positive customer service experience
  • Handle all exhibitor solicitation, negotiations, contracting and management to retain and acquire new members and/or exhibitors for growing portfolio of events
  • Manage all exhibitors’ logistical needs including booth selection, event submission, and assisting with external service providers (electrician, decorator, rigging, catering, etc.…)
  • Work with association staff to manage fulfillment of exhibitor agreements and deliverables
  • Evaluate and maintain event budgets against pre-set spending limits. Provide clients with accurate budget estimates pre-event and ensure any additional services during the event are properly billed to exhibitor
  • Maintain department files and notebooks
  • Serve in a support role for other association programs and services, as needed
  • Other duties as assigned


This position is based at GAMA office in Columbus Ohio. Some travel will be required, both domestically and potentially internationally. 

How to Apply / Contact

Interested candidates should include their salary history with cover letter and resume and send to   


240 N. Fifth St., Suite 340
Columbus, OH 43215

614. 255. 4500

614. 255. 4499


The Game Manufacturers Association (GAMA) is the non-profit trade organization dedicated to serving the hobby games industry. GAMA strengthens and supports all industry professionals by advancing their interests, providing educational programs and opportunities, and promoting our unique form of quality social entertainment. Read More »

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